Monday, November 23, 2009

Sims 3 and the Mac - Patch Available

Edit: November 25, 2009. Mac users, update available. Check your Launchers. Hopefully this fixes the problems listed below. :)

It's enough to burn your butt. :(

When I put Leta up for download, my husband and I became aware of an ongoing problem with TS3 on the Mac and EA's seeming inability to fix it. After my husband spent the most of the day yesterday reading Mac/Sims forums, I asked him to do the following write up for me. It doesn't have any magic answers, but I wanted to pass it on because I think it's necessary to get the word out to Mac users who don't normally frequent the forums.

Please note: I play the Sims on a PC and my husband, although he does use a Mac, has a Mac incapable of playing the game and he has never played it. So we don't have anyway of checking this problem out firsthand. :)

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Sims 3 for Mac is afflicted with a number of issues related to the Launcher and its ability to update the game and the installation of downloaded content. The two issues seem to be related.

The updater issue is that it, the updater, is telling the player the game is up-to-date and there are no new updates. This is affecting the installation of the 1.5/1.6/1.7 update for the base game and the 2.2 update for the World Adventures expansion pack.

The installer issue is apparently related to the above in that when a user downloads content from the Exchange or 3rd party sites, the installer tells them the game needs to be updated, but there are no updates available as it also thinks the game is up-to-date and will not install the downloaded content.

If a player installs the World Adventures expansion pack from DVD, it will, apparently, update the base game (from the DVD) as well as install itself and be playable, but the updater/installer issue will still persist.

If a player has the downloaded version of the World Adventures expansion pack it will not install as it doesn't contain the updates that are included on the DVD version necessary for installation.

EA says that a resolution to some/all of these issues is forthcoming.

Here are a couple of links to discussions pertaining to this on the Sims 3 Community Forums:

The Sims 3 Community Forums - ggrrrrr - sim exchange downloads won't work

The Sims 3 Community Forums - 1.5/1.6 patch for mac - available?

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